![]() ![]() Watch Fuller on Undercover Boss on Sunday night at 9 p.m. I guess we’ll have to find out Sunday what those changes are. What I can unequivocally say is I came back to (Orange County) and made changes from my experiences. All the people (I worked with) had tremendous passion. So can you tell us if he got rewarded in the end?Ī: No. He was incredibly involved and passionate about coming up with different appetizers, but no one (at corporate) listening to him. He was extremely militaristic in his kitchen. I’m cringing in anticipation of it on TV.Ī: AJ was the cook that I met. We did it for three to four hours, over and over. I really hope it is only 30 seconds on TV. Some people asked me the worst part of the experience and it was that. Did you do the JR dance?Ī: Yes, (big sigh) I did. Q: Johnny Rockets is famous for its servers breaking out into song and dance. I was told, ‘You need to connect with them.’ The guys taught me to make (customers) smile. I was being very mechanical and I was not outgoing and friendly. But when I was being a server, I was overthinking it. ![]() I thought it was good, but he took one bite of it and threw it away.Ī: I’m a finance guy. The patty has to cook for exactly 3 1/2 minutes on each side, and you want to do it exactly right. What was the most challenging role?Ī: Being a cook. Q: You worked as a cook, a bartender and server. The would then come to our Orange County office to vote. Q: How does the show explain to employees that you are being followed by cameras?Ī: The ruse was that two people were failed entrepreneurs being picked at a second chance for a new job running a restaurant. I sent a picture to my daughter, by cell phone, and she freaked out. They dyed my normally sandy blond/gray hair black. I grew a beard for two weeks, then shaved some of it so I had long sideburns, and a goatee. I talked to Fuller by phone Friday morning to discuss the episode, where cameras capture him mixing drinks, waiting tables, cooking burgers and awkwardly dancing in front of customers.Ī: I had a fake name. “You have to go into it and be sincere about learning, and roll up your sleeves and soak up as much knowledge as possible,” said Fuller, who was the chief financial officer at Johnny Rockets before being tapped as CEO in January. For him, it was an opportunity to experience the front lines - even if it meant he had to do the dreaded Johnny Rockets dance. Having never worked at one of his 300 restaurants, the rookie Johnny Rockets CEO said he was excited when CBS asked him to go undercover for the show. He deals in spreadsheets, power point presentations and power lunches.īut on Sunday, fans of the Lake Forest-based 1950s restaurant chain will see a different side of Fuller, who dons a disguise and flips burgers on the CBS reality show “Undercover Boss.” Johnny Rockets chief executive John Fuller is a professional bean counter. ![]()
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